Privacy policy

PRIVACY STATEMENT

Privacy Policy Manoir Kasselslay sàrl Version 0.1

This page was last modified on May 24, 2018.

Manoir Kasselslay sàrl respects and protects the privacy of users of this website. All personal information that we receive will be treated confidentially. When you visit our website, we collect various data for offering an optimal service. This Privacy Policy applies to all services of Manoir Kasselslay sàrl. You should be aware that Manoir Kasselslay sàrl is not responsible for the privacy practices of other sites and resources. By using this website you accept the privacy policy. Manoir Kasselslay sàrl respects the privacy of all users of its site and ensures that the personal information you give us is confidential.

What data will be processed by us?
When you make a reservation, we collect the data entered by you. The data is stored on secured servers of Manoir Kasselslay sàrl or that of a third party. We will not combine this data with other personal data we have. We work together with the following third parties:

  • Hoteliers.com B.V. (the reservation form on our website);
  • Siteminder (our reservation system).

Communication
When you have your phone number, e-mail or other messages sent to us, we may retain those communications. Sometimes we will ask for your personal information relevant to the particular situation. This makes it possible to process your inquiries and respond to your requests. The data is stored on secure servers of Manoir Kasselslay sàrl or that of a third party. We never provide email addresses to third parties for commercial purposes.

Cookies
We collect data for research to gain a better understanding of our customers so we can tailor our services accordingly. This website uses “cookies” (small text files placed on your computer) to help the website analyze how users use the site. We also record the surfing behavior of our visitors via analytical cookies. You can reset your browser to refuse or to indicate all cookies when a cookie is being sent. However, it is possible that some features and services, on our and other websites may not function properly if the cookies are disabled in your browser. The information generated by the cookie about your use of the Website may be transferred to secure servers of Manoir Kasselslay sàrl or that of a third party. We use this information to track how you use the website, compiling reports on the website activity and providing other services relating to website activity and internet usage.

Call screening
As part of our quality control it is possible that telephone calls are recorded. These calls are used solely for internal purposes.

Partner Policy
The benefit of a proper processing of the reservation it is necessary in some cases to provide your reservation information to our partners. These partners, including SiteMinder and directly to these partners affiliates, use your data only for the communication to the hotel on the reservation. Our partners are fully in line with the privacy policies of Manoir Kasselslay sàrl and the laws in force.

Purposes
We do not collect or use information for purposes other than the purposes described in this Privacy Policy, unless we have your consent in advance for this. Third parties The information is not shared with third parties. In some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes
This privacy statement is tailored to the use and capabilities of this site. Modifications and / or changes to this site could lead to changes in this privacy statement. It is therefore advisable to regularly check this privacy statement.

Edit / unsubscribe personal
We offer all visitors the opportunity to view, change, or delete any personal information provided to us at any time.

Send us an email to contact@kasselslay.lu

More info
We regularly check whether we meet this privacy policy. If you have any questions or you wish to learn more about this privacy policy, please contact us.